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A Software Company in Miami, Following One Box of Stems Through Inspection

Updated November 2026 · Written and maintained by the Progression Agency strategy team

A box of roses lands at Miami International at night and cannot leave the port until an inspector says so. For a software company in Miami, the interesting part of a flower importer’s system is what happens during that wait, because the federal rule puts a hard stop in the middle of a cold chain and the airport handles around 90 percent of the fresh cut flowers sold for Valentine’s Day. This page follows one box hour by hour, shows the record at each stage, and says what the work costs. Progression is based in New York, builds for Miami companies remotely, and offers on-site sessions on request.

On this page · 11 sections
  1. The box that cannot leave
  2. What a software company in Miami is really tracking
  3. The hold and release log
  4. What a hold and release log costs
  5. When an inspector finds something
  6. The Valentine’s week load
  7. Who else reads the log
  8. What should the buyer’s screen say while a box is held?
  9. What should the log never promise?
  10. A brief for a perishable import project
  11. Related services and guides

Outside the niche If your Miami company does not move anything through customs, the useful part is the same: know the exact point where your product stops and who can release it. Our software development company page covers the general work.

The rule is 7 CFR 319.74-2 as it stands in November 2026, and the flower counts are the Associated Press’s, reported on February 11, 2025 and attributed there to U.S. Customs and Border Protection. Nothing here is customs advice, so ask a customs broker. No company named here is a Progression client, and Progression has no role with CBP or APHIS.

The box that cannot leave

It is a few minutes before midnight. One box of roses sits on a cargo pallet, and the tag on the pallet carries a time and a single word in the status field: held.

A drawn pallet tag for one box of roses on pallet 14 with a time stamp of 11:40 p.m., a status reading HELD, and held since 11:40 p.m.A drawn pallet tag for one box of roses on pallet 14 with a time stamp of 11:40 p.m., a status reading HELD, and held since 11:40 p.m.
The status field starts as held. Only an inspector’s release changes it.

The tag is made up, and the word on it is the point. The box has arrived, but it has not been released, so nobody downstream should plan around it yet. A system that shows the box as arrived and nothing more invites a buyer to make promises that an inspector will decide.

What a software company in Miami is really tracking

The Associated Press reported on February 11, 2025 that in the run up to February 14, agricultural specialists at Miami International Airport processed about 940 million stems of cut flowers, according to U.S. Customs and Border Protection. It also reported that around 90 percent of the fresh cut flowers sold for Valentine’s Day in the United States come through Miami, the other 10 percent through Los Angeles, on hundreds of flights mostly from Colombia and Ecuador.

The rule behind the wait is 7 CFR 319.74-2. Paragraph (a) says all cut flowers imported into the United States must be made available to an inspector for examination at the port of first arrival and must remain there until released, or authorized further movement, by an inspector.

A Miami software company that builds for importers is therefore building two things: a record of where each box is, and a record of who is allowed to change its status. The second is the unusual one. An inspector, not the importer, decides when the stop ends.

A rule published in the Federal Register on October 8, 2026 moves the requirements for specific types of cut flowers into APHIS’s Agricultural Commodity Import Requirements database and removes provisions on chrysanthemum white rust, effective November 9, 2026. It revises paragraphs (c) and (d) and leaves the inspection and action paragraphs described here as they were. Ask a customs broker how it applies to your products.

Timeline of six moments for one box of flowers: the aircraft lands, the box goes to a cooler, it is made available to an inspector, it stays held, an inspector releases it or orders action, and it moves to the buyer.Timeline of six moments for one box of flowers: the aircraft lands, the box goes to a cooler, it is made available to an inspector, it stays held, an inspector releases it or orders action, and it moves to the buyer.
Only the fifth moment is outside the importer’s control.

What does the log have to know that a warehouse system does not?

That a box can be physically present and still not be available to move. The status is a fact about permission, not about location, and the log has to hold both.

  • Store location and release status as separate fields.
  • Let only a defined role change the release status.
  • Stamp every change with the time and the person.
  • Show the status on every screen that mentions the box.

The hold and release log

The table follows one illustrative box. The hours are made up, and the order is the point: every row has a place, a status, a person who can change the status, a temperature note and the line the buyer sees.

An illustrative log for one box of roses
HourPhysical locationStatusWho can change the statusTemperature noteWhat the buyer’s screen shows
11:40 p.m.Aircraft ramp, then the cargo terminalHeldNo one yetTime out of the cooler starts countingArrived, held at the port
12:30 a.m.Cooler room at the terminalHeldNo one yetCooler setpoint loggedHeld, in cold storage
2:00 a.m.Inspection areaHeld, made available to an inspectorThe inspectorTime in the open area loggedHeld, awaiting inspection
5:00 a.m.Inspection areaReleased, or action orderedThe inspectorTime loggedReleased, or held pending action
5:30 a.m.Loading dockReleased, loadingThe importer’s dispatcherTruck temperature loggedReleased, on the way
8:00 a.m.Buyer’s dockDeliveredThe receiving clerkArrival temperature loggedDelivered, with the record

Arrival: the status starts as held

The record is created at arrival with the status already set to held, and nothing in the importer’s system can change that. Starting from held means no box is ever shown as available by default.

Inspection: what the importer can and cannot do

The importer can make the box available, record when it did, and wait. It cannot release the box, and the log should not offer a button that suggests otherwise. Show the inspector’s step as an event someone records, with the time.

Release: the first time the box can move

Release is the first moment the status changes from held, and the only moment a dispatcher can book the truck. The cost of the log is set at this point, because everything after release is ordinary logistics and everything before it is the new work.

What a hold and release log costs

A software development company in Miami prices this work by the number of systems the log has to connect to and the number of roles that change a status. A log that sits beside the existing warehouse system is a smaller project than one that replaces it.

These are published US price bands (market figures, not a Progression rate card).
What is quotedPublished US bandFits
Internal tool or integration$30,000 to $100,000A hold and release log added to an existing warehouse system
Portal or platform$75,000 to $400,000A log with roles, buyer views and broker access
SaaS MVP$30,000 to $150,000A first version of a product that serves many importers
US agency or contract rate$100 to $200 an hourHourly work on an existing system

Hosting, licenses and security testing are on top of these figures. Progression quotes after a written scope, with no price per box. Our software development company page explains how a scope is written.

What drives the price up?

The number of systems to connect, the number of roles, the number of coolers and the volume at the busiest hour.

  • Connections to the warehouse, billing and broker systems.
  • Roles that can change a status, and the audit trail behind them.
  • Views for the buyer and for outside parties.
  • Testing at peak week volumes.
  • Sensor feeds for cooler temperature, if the importer has them.

When an inspector finds something

Paragraph (b) of the rule says that if an inspector orders disinfection, cleaning, treatment, reexportation or other action for flowers found infested with injurious plant pests or infected with diseases, the inspector provides an emergency action notification, PPQ Form 523, to the importer, owner or their agent.

The importer, owner or agent must act within the time stated on the form and at their own expense. The form can call for destroying the flowers, shipping them outside the United States, moving them to an authorized site, or treating or cleaning them. The rule adds that if the conditions are not met by the time on the form, APHIS arranges destruction and the importer, owner or agent is responsible for the costs.

On a screen, that is a clock. Put the deadline from the form next to the box, notify the people who can act, and record what was done and when. Ask a customs broker about the filings.

  • Capture the deadline on the form as a field with a countdown.
  • Notify the importer, the broker and the cooler lead the moment a notice is recorded.
  • Record the action taken, who took it and when.
  • Keep the original notice attached to the record.
Held: The importer. Sees the box held at the port, with the time it began.
Wait: The buyer. Sees a held status and an honest note, not a delivery date.
File: The broker. Sees the same record and adds the filings they handle.
Haul: The freight forwarder. Sees when the box is cleared to move and books the truck.
Cool: The cooler lead. Sees the temperature note and the hours in storage.
Sell: The wholesaler. Sees the release time and plans the day's orders.

The cards show who needs to see the same record, and what each of them sees. The notice and its clock should reach all of them at once.

The Valentine’s week load

The Associated Press figures show how much arrives in one stretch. Avianca Cargo, described as Miami’s largest flower importer, moved about 18,000 tons of flowers on 300 full cargo flights in three weeks, according to the company’s senior vice president. That is a reason to test the log at peak volume, and no more than that.

Invent no volumes for your own business. Take your busiest three weeks of arrival records, load them as test data, and watch what slows down: the status screen, the notice alerts, the buyer view.

  • Load your busiest three weeks of records as test data.
  • Test the notice alerts with many notices at once.
  • Check that the buyer view stays fast.
  • Test what happens when two people change a record together.
  • Test a late night burst, when many flights land close together.

Who else reads the log

Software development in Miami for an importer means one record with several views. The broker, the freight forwarder, the grower, the wholesaler and the retailer all care about the same box, at different times and for different reasons.

One record, several views
ReaderNeeds to knowShould not be able to
ImporterStatus, deadline and cost of any ordered actionRelease a held box
Customs brokerStatus and documentsChange the physical location
Freight forwarderWhen the box is releasedSee the buyer’s prices
Wholesaler or retailerHeld, released or deliveredSee other buyers’ boxes

Give each reader a view built for them, and show every reader the same status.

Got a week of arrival records?Send a week of arrival records with names removed. You get a free proposal from a software company in Miami with your hold and release log drawn.

Get a free proposal

What should the buyer’s screen say while a box is held?

The truth, in a short sentence: held at the port, awaiting inspection. Do not show an estimated delivery time until the box is released, because the time depends on a decision the importer does not make.

Does this work for other perishables?

The rule cited here covers cut flowers. Other products have their own rules, and a broker can tell you which. The log design, a status that starts as held and a role that changes it, carries over.

What should the log never promise?

Three things: a release time, a result of inspection and a treatment cost. All three depend on decisions the importer does not make, so the log records them after they happen and never predicts them.

  • No estimated release time while a box is held.
  • No label that says a box passed before an inspector has said so.
  • No cost figure for an ordered action until the notice states what is required.
  • No wording that suggests the software or the importer controls the stop.

Which roles does the log need?

Fewer than most teams expect. Separate who records, who views and who can change a release status.

Roles and permissions
RoleCan doCannot do
Terminal clerkRecord arrival and locationChange a release status
Importer’s dispatcherBook the truck after releaseRelease a held box
Recorder of the inspector’s decisionChange the release status, stamped with time and personDelete the history
Cooler leadRecord temperature and storageChange a release status
BuyerView their own boxesEdit anything

How long should a status change take to show up?

Within seconds on every screen. A buyer who sees held when the box has been released loses a morning, and a dispatcher who sees released too early books a truck that waits.

  • Push a change to every open screen as soon as it is recorded.
  • Show the time of the last update on each screen.
  • Flag any record that has not changed for an unusual time.
  • Keep the full history of every change.

A brief for a perishable import project

Copy the card into a document and fill it in. It is the quickest way to move from a pallet to a scope.

A drawn brief card with five blank lines: origin airports, products, cooler count, customs bond holder, and peak week volumes.A drawn brief card with five blank lines: origin airports, products, cooler count, customs bond holder, and peak week volumes.
Five lines are enough to start a written scope.
Air: Origin airports. Where the flights start and which carriers.
Mix: Products. Roses, carnations and the rest, by line.
Cool: Cooler count. How many rooms and how each is logged.
Bond: Customs bond holder. The company that holds the bond.
Now: Current system. Spreadsheet, warehouse system or vendor tool.
Peak: Peak week volumes. Boxes per day in the busiest three weeks.

The cards list the six questions to settle first. Our app development in Miami page covers the apps that sit in front of a system like this.

Pages that sit beside this hold and release log:

Get a free proposal

Send a week of arrival records with names removed. You get a free proposal from a software company in Miami with your hold and release log drawn.

Get a free proposal

Frequently asked questions

What does a software company in Miami build for flower importers?
A record of each box from arrival through inspection to release, with a status that starts as held.
Is there a Miami software company that handles customs?
A software firm builds the record system. Customs brokers handle the filings.
Why can a box be at the airport and still not be available?
Under 7 CFR 319.74-2(a), cut flowers must remain at the port of first arrival until an inspector releases them or authorizes further movement.
How many flowers come through Miami?
The Associated Press reported about 940 million stems ahead of Valentine’s Day 2025, according to U.S. Customs and Border Protection.
What is PPQ Form 523?
An emergency action notification an inspector provides when ordering action for flowers found infested or infected.
Who pays if flowers have to be treated or destroyed?
The importer, owner or agent, at their own expense, according to the rule.
Can software speed up inspection?
No. It can tell everyone what the status is the moment it changes.
How do you test for peak week?
With your busiest three weeks of records loaded as test data, including many notices at once.
Does this work for other perishables?
The rule cited here covers cut flowers. Other products have their own rules, so ask a broker.
What should an importer budget for the log?
Published US bands run from $30,000 to $100,000 for an integration to $75,000 to $400,000 for a platform. We quote after a written scope.
Can the team see the cooler in person?
Yes, on request. The team is based in New York and builds for Miami companies remotely.
What status should a box have on arrival?
Held. Nothing should show it as available until an inspector releases it.
Who can change the release status?
Only a role that records the inspector’s release, and every change is stamped with the time and the person.
What happens if the rule changes?
Keep the rule text in the log’s help pages with a date, and ask a customs broker to confirm changes. A rule published October 8, 2026 revises other paragraphs of the same section.
Should the buyer see a delivery time?
Not while the box is held. Show the status and an honest note.
How long should the log keep records?
Ask your broker and counsel what retention you need, then set the log to match.
Can the log show temperature?
Yes, as a note on each stage. Connect it to your cooler sensors if you have them.
Who gets told when a notice is recorded?
The importer, the broker and the cooler lead, at once.
Does a separate app help?
Sometimes. A phone view helps coolers and docks. See our app development page for Miami.
Which records help most in a first call?
A week of arrival records with names removed, and the names of the systems you use today.

Got a week of arrival records?Send a week of arrival records with names removed. You get a free proposal from a software company in Miami with your hold and release log drawn.

Get a free proposal

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