International Clients | Progression Agency Worldwide

Updated September 2026 · Written and maintained by the Progression Agency strategy team

Progression Agency is based in New York City and works with clients worldwide: marketing, websites, software and AI systems delivered remotely under New York contracts, invoiced in US dollars, with a paid discovery phase first and milestone prepayment after it. This page sets out how international engagements work, what changes by country, and what does not change at all.

On this page · 8 sections

Where we work
How an international engagement runs
Contracts and law
Payment
Privacy and data by country
Time zones and communication
What we screen for, and why
Services delivered internationally

The short answerWe take clients from any country. Every engagement, domestic or international, runs the same way: a written scope, a fixed-price paid discovery phase before any build, milestones paid before each phase starts, US-dollar invoicing by bank transfer, a contract under New York law, and intellectual property that transfers to you on final payment. What changes by country is the privacy law we design to, the time zone we schedule around, and the payment rail that suits you. Nothing else does.

Terms on this page are the standard engagement terms Progression Agency applies to every client; they are summaries, and the signed engagement letter governs.

Where we work

Progression Agency is headquartered in New York City and delivers remotely to clients across the United States and worldwide. Recent enquiries and projects have come from South Africa, the United Kingdom, Canada, the European Union, Australia and the Gulf. Marketing, web, software and AI work does not depend on being in the same room; it depends on a written scope, a shared repository and a fixed meeting rhythm, which is how we run every engagement. Our about page covers the team; contact starts a conversation.

How an international engagement runs

International engagement, step by step
Step	What happens	Who does what
1. Enquiry	You send the project, your country and any specification	We reply in writing within two business days
2. Feasibility	We say what we can deliver, what we would simplify, and the applicable privacy law	Written, no call required
3. Paid discovery	A fixed-price phase that produces the scope, architecture and estimate	Prepaid in USD; the deliverable is yours whether or not you continue
4. Contract	New York engagement letter, milestone schedule, IP and data terms	Signed electronically
5. Build	Milestones paid before each phase; weekly written updates; staging you can see	Repository, accounts and hosting in your name
6. Launch and support	Release after acceptance tests; support terms as agreed	Handover documents and exports included

Contracts and law

Every engagement letter is governed by the law of the State of New York with disputes resolved by arbitration in New York, whichever country the client is in. The letter states the scope, the milestone schedule, acceptance criteria, ownership of code, designs, prompts and data, confidentiality, and the support period. Work that has been delivered and accepted is not refundable; work that has not started is not billed. If your organisation needs its own paper, we review it against those terms and say in writing where they differ.

Payment

Invoices are issued in US dollars and paid by bank transfer, ACH or Wise; card payments are not used for project work. Discovery is prepaid in full and each subsequent milestone is prepaid before the phase begins, so no work is carried on credit and no client is asked to pay for work they have not seen scoped. Any local taxes, withholding or exchange-control paperwork on the client’s side are the client’s responsibility; we supply the invoices and declarations your bank or tax authority asks for. Planning ranges on our service pages are US figures and apply worldwide; a quotation follows discovery.

Privacy and data by country

We design to the privacy law that applies to your users, not only to US law. The table sets out the regimes we work under most often and what changes in the build. Where the law requires a processor, operator or business-associate agreement, it is part of the contract.

Privacy regimes and what they change in a project
Where your users are	Law we design to	What it changes
United States	State privacy laws, HIPAA for health data, CAN-SPAM, TCPA	Consent flows for health and messaging, data maps, breach process
European Union and UK	GDPR and UK GDPR	Lawful basis, data-processing agreement, EU or UK hosting where required, rights requests
South Africa	POPIA	Operator agreement, purpose limitation, information officer contact, cross-border transfer conditions
Canada	PIPEDA and provincial laws	Consent, access requests, breach notification
Australia	Privacy Act and APPs	Collection notices, cross-border disclosure conditions
Gulf states	PDPL regimes (KSA, UAE, DIFC)	Data residency decisions, consent language, transfer restrictions

Time zones and communication

Written communication is the default: email and a shared project channel keep scope, prices and decisions in one record, which international clients usually prefer. Calls are scheduled in overlapping hours: mornings in New York for Europe and Africa, late afternoons for the Pacific, and either for the Americas. Turnaround commitments in the contract are in business days on the New York calendar.

What we screen for, and why

The paid discovery phase is the screen. It confirms that the brief is real, that the organisation exists, that payment works, and that the scope is honest, before either side commits to a build. We verify the company on its national register, check the domain, and put the terms above in writing. We do not publish lists of countries we decline; we apply the same terms to everyone and the terms do the filtering.

Services delivered internationally

Marketing: SEO, answer engine optimization, Google Ads and paid social, content and email, run in your accounts.
Websites: custom website development, redesigns, WordPress and Webflow builds, hosting and maintenance.
Software: custom software, web applications, mobile apps and APIs.
AI: AI receptionist and client-intake assistants, chatbots, agents and AI integration, designed to the privacy law that applies to you.
Video: editing and delivery for teams anywhere; on-site shoots in New York through B2B video production.

Getting found in search

AI, AEO and what is changing

Paid media and lead generation

Websites and design

Choosing and working with an agency

Software and app development

Web development, platforms and hosting

Social, content and brand

By industry and by situation

Frequently asked questions

Do you work with clients outside the United States?

Yes. Progression Agency is based in New York City and works with clients worldwide, remotely, under New York contracts with US-dollar invoicing and milestone prepayment. The process is the same for every client.

Which countries do you accept clients from?

Any country. We do not publish an exclusion list; every project goes through the same paid discovery phase, company verification and prepayment terms, and those terms are what qualify a project.

What currency and payment methods do you use?

US dollars by bank transfer, ACH or Wise. Discovery and each milestone are prepaid before the work starts. Card payments are not used for project work.

Which law governs the contract?

The law of the State of New York, with arbitration in New York. The engagement letter covers scope, milestones, acceptance, ownership, confidentiality and support.

Do you offer refunds?

Work that has been delivered and accepted is not refundable. Work that has not started is not billed, and milestones are small enough that no client prepays for more than the next phase.

Who owns the work?

You do, on final payment: code, designs, prompts, knowledge bases, content and the accounts everything runs in, which are opened in your name from the start.

Can you build to GDPR, POPIA or other privacy laws?

Yes. We design to the law that applies to your users, sign the processor, operator or business-associate agreement it requires, and document data flows and rights handling as part of the build.

How do time zones work?

Written updates are the default and calls are scheduled in overlapping hours. Turnaround commitments are in New York business days and stated in the contract.

Do you travel or work on site?

Remotely by default. On-site work in the New York area, including video shoots, is available; international travel is quoted separately when a project genuinely needs it.

How do I start?

Send the project, your country and any specification through the contact form. You get a written feasibility view and a fixed-price discovery proposal, usually within two business days.

Outside the United States?Send the project and your country. We reply with a feasibility view, the applicable privacy law, and a fixed-price discovery proposal in US dollars.

Start with discovery

Get a free marketing proposal

Tell us what you are trying to grow and we will come back with a plan, not a pitch deck. Same-day reply on weekdays.

International Clients | Working With Progression Agency From Outside the United States