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Commercial Real Estate Website Design: Firm Sites, Property Websites and Listing Search Built to Win Inquiries and Mandates

Updated October 2026 · Written and maintained by the Progression Agency strategy team

Commercial real estate website design is the planning, design and build of the sites a commercial property business runs: the firm’s own website with its listing search, market pages and broker profiles; single-property websites for buildings being leased or sold; and the gated pages where a buyer accepts a confidentiality agreement before downloading an offering memorandum. Progression Agency designs and builds these for brokerages, owners and landlords, developers, investment sales and leasing teams and CRE service firms, and judges them on inquiries, memorandum requests and tours. Progression Agency is based in New York City and works with clients across the United States and worldwide.

On this page · 27 sections
  1. What is commercial real estate website design?
  2. Websites for commercial real estate: a listing marketplace, the firm’s own site or a property website?
  3. Who needs which site?
  4. What pages does a commercial brokerage website need?
  5. The listing page: everything a tenant or buyer needs on one screen
  6. Designing for each property type
  7. When does a building need its own website?
  8. The commercial real estate landing page: one property, one campaign, one action
  9. Offering memorandum access: how should the confidentiality agreement gate work?
  10. Listing data: one record, many destinations
  11. Listing search: filters, maps and saved searches
  12. Broker profiles and team pages
  13. Research and market reports on the site
  14. Tenant portals, investor pages and logins
  15. Photography, aerials, plans and tours
  16. Is a commercial real estate website covered by the ADA, and what does WCAG ask for?
  17. Fair housing and state license disclosures
  18. WordPress, Webflow, Next.js or a CRE marketing platform: which should run the site?
  19. Built for search and AI answers from day one
  20. Integrations: CRM, email, analytics and maps
  21. What does a commercial real estate website cost?
  22. How long does a build take, and what happens in each stage?
  23. How to choose a commercial real estate web design agency
  24. Mistakes to avoid on a commercial real estate website
  25. Measuring the site after launch
  26. Where the website sits beside SEO, marketing and lead generation
  27. Related services for commercial real estate firms

The short answerA commercial firm usually needs three things from the web: a firm website it controls, a way to publish individual properties well, and a controlled route to confidential documents. Listing marketplaces such as LoopNet and Crexi supply an audience; they do not replace any of the three. We build on WordPress, Webflow or Next.js, keep one listing record feeding every destination, and test against WCAG 2.2 AA before launch. As published planning ranges, a commercial real estate site with internal listings and memorandum requests costs $20,000 to $60,000 and takes 10 to 14 weeks, a property website $3,000 to $25,000 and a single landing page $1,400. Results are measured in listing inquiries, agreements accepted, tour requests and calls, by page. Every quote follows a written scope.

Search volumes, difficulty scores and costs per click are Ubersuggest data for the United States, September 2026. Platform descriptions, accessibility guidance and state rules are given as published on 4 October 2026 and can change. Prices are the planning ranges published in our pricing guides. Nothing on this page is legal advice.

What is commercial real estate website design?

It is the design of websites whose job is to lease space, sell property and win mandates. The work covers what the site says, how listings are stored and shown, how a visitor asks about a space and how confidential documents are released. Appearance matters, and it comes after those four.

A commercial site has more kinds of visitor than most business sites, and they want different things within the first few seconds. The table sets out who arrives, what each came for and what counts as success.

Who visits a commercial real estate website, and what each one needs
VisitorWhat they came forWhere the site should take themWhat counts as a result
A tenant or occupierSpace of a certain type and size in a certain areaListing search, then a listing pageAn inquiry or a tour request
A buyer or investorProperty for sale, and the numbers behind itThe offering page and its memorandum gateA confidentiality agreement accepted
An owner or landlordEvidence that the firm can lease or sell their propertyServices, transactions and broker profilesA request for a proposal
Another brokerDetails and documents for a clientThe listing page and its downloadsA call to the listing broker
A current tenantA way to report a problem or find a documentThe portal page for their buildingA sign-in, without a phone call
A recruit or a reporterWhat the firm is like, or a figure to quoteCareers, or the research sectionAn application, or a citation
Brokerages: Firm site with listings. Search, market pages, broker profiles and research in one place.
Owners: Portfolio and building pages. Every property with its current availabilities.
Developers: Project websites. Site, specifications, delivery date and leasing contact.
Investment sales: Offering pages. A public teaser and a memorandum behind an agreement.
Leasing teams: Property websites. Floor plans, a stacking plan and tour requests.
Service firms: Capability sites. Services by property type, people and proof.

The firm website

This is the permanent site: the firm’s listings, the markets it works, its people, its research and its services. It has to serve a tenant in a hurry and an owner doing careful diligence from the same navigation, which is why its structure is settled before any page is drawn.

Property websites

A property website presents one building or project on its own, with its own name, look and address. It is marketing for an asset where the firm website is marketing for a business. Lease-ups, repositioned buildings and investment sales are the usual occasions.

Landing pages

A landing page is a single page with a single purpose, built for one campaign: a listing being promoted by email or advertising, an owner being invited to request a proposal, a report being offered. It has no menu to wander into and one action to take.

How it differs from a residential site

A residential site is built around a listing feed from the MLS and a home-valuation offer. A commercial site is built around the firm’s own listing records, specifications that vary by property type, documents under confidentiality and a buyer who may be a committee. Our real estate website design page covers agents, teams and residential brokerages.

Websites for commercial real estate: a listing marketplace, the firm’s own site or a property website?

Most people who search for websites for commercial real estate want somewhere to look at listings, and the honest answer for them is a listing marketplace. A firm deciding where to put its effort needs a different answer: the marketplace, its own website and a property website do three separate jobs, and a firm can use all three.

Searches for commercial real estate websites in the United StatesSearches for commercial real estate websites in the United States
US monthly searches, Ubersuggest, September 2026.

In Ubersuggest data for September 2026, websites for commercial real estate draws about 2,400 US searches a month, against about 110 each for commercial real estate website design, commercial real estate web design and commercial property website design. The large number is people looking for listings; the three smaller ones are firms looking for a builder.

Three kinds of site, and what each is for
Listing marketplaceThe firm’s own websiteA property website
PurposeReach people who are searching many firms’ listings at oncePresent the firm, all of its listings and its knowledgePresent one building or project in depth
Who controls the pageThe platformThe firmThe firm or the owner
What surrounds your listingOther firms’ listingsYour other listings, brokers and marketsNothing but the property
Where inquiry data goesThrough the platform’s toolsInto your CRM and analyticsInto your CRM and analytics
How long it lastsAs long as the platform shows itPermanentlyFor the campaign, then it is redirected
Best atAudienceAuthority, search visibility and repeat visitsPersuasion, and a clean address for advertising
Firm website: The permanent home. Listings, markets, people, research and services.
Property website: One building or project. Its own design, plans, availabilities and contact.
Landing page: One offer, one action. A single page built for a campaign.
Marketplace: A third-party audience. Your listing among many others, on someone else's page.
Tenant portal: For current occupiers. Requests and documents, usually in management software.
Investor area: For current investors. Reports and documents behind a sign-in.

If you came here to search listings

Start with the marketplaces. LoopNet is an online marketplace where owners, landlords and brokers advertise property for sale or for lease. Crexi describes itself as a place to search commercial listings for sale and for lease across the United States at no charge. CoStar, from the same parent company as LoopNet, is a subscription information platform used by professionals. The National Association of Realtors publishes a directory of commercial listing platforms and tools.

Is there a Zillow for commercial property?

People ask autocomplete exactly that, and there is no single answer under one household name. The closest equivalents are the commercial marketplaces above, joined by specialist sites: the same company that owns LoopNet runs Ten-X for commercial auctions, Land.com for rural land and BizBuySell for businesses for sale. A firm’s own website can also carry listings it has not placed on any marketplace.

What a marketplace does for a listing

It puts the listing in front of an audience already searching, beside comparable space. The firm supplies the facts and the photographs. On LoopNet, exposure is sold in subscription ad packages named Silver, Gold, Platinum and Diamond, and its owner says the site supplements a listing with its own database of property information.

What a marketplace listing gives a firm, and what it does notWhat a marketplace listing gives a firm, and what it does not
Editorial summary. Platform features and packages are described as published on 4 October 2026.

What only the firm’s own site can do

Show every listing the firm has, with no competitor beside it. Explain a submarket. Introduce the broker. Hold the research. Keep a record of each visitor’s inquiry in the firm’s own systems. Stay online, at the same address, after the listing is gone. None of that is available on a page the firm does not own.

Where a single-property website fits

When one asset deserves more room than a listing page allows: a new development with a story to tell, a tower with forty suites, a sale that needs a memorandum gate under the property’s own name. It also gives advertising and signage one short address to point at.

Using all three together

The firm website holds the full record. The property website, where there is one, draws its availabilities from that record. The marketplaces receive a shorter version and send interested visitors on. One change to the record should update all three, which is a data question we come to below.

Who needs which site?

The mix depends on what the business sells. A brokerage sells its people and its reach; an owner sells specific buildings; a developer sells something that does not exist yet. Commercial property website design starts from that difference.

Brokerages and leasing teams

A firm website with listing search, market and property-type pages, broker profiles, transactions and research. Leasing teams add property websites for their larger assignments, built from one template so a new one can go live in days. The firm site has to work as hard for the owner choosing a broker as for the tenant looking for space.

Investment sales teams

Offering pages are the center: a public summary strong enough to earn a click, a confidentiality agreement step, and a document area for buyers who are approved. The team’s transaction record and its sector pages do the selling to owners who are deciding whom to hire for a disposition.

Owners and landlords

A portfolio site with a permanent page per property and live availabilities, written for tenants and for the brokers who represent them. Broker-friendly touches matter here: downloadable plans, a clear leasing contact and commission terms where the owner chooses to publish them. Tenant portal links sit on each building’s page.

Developers

A project website for each development, and a company site that shows the record behind it. The project site carries the location, the specifications, the delivery date and the leasing or sales contact, and changes as the project moves from announcement through construction to delivery. Community and planning information often belongs there too.

CRE service firms

Appraisers, commercial property managers, project managers, lenders and inspection firms need a capability site: services by property type, the people who deliver them, the markets covered and examples of work. The design task is to make specialist services easy to compare and a proposal easy to request.

Planning a new site for a commercial firm?Tell us the property types, the markets and where your listings live today. We return a written scope, a fixed price and a page-by-page plan before any design starts.

Get a website proposal

What pages does a commercial brokerage website need?

Nine page types cover almost every visitor, and each one has a job. The table is the map we start from; the sections after it take the listing page, broker profiles and research in turn.

Page types on a commercial brokerage site, and the job of each
Page typeIts jobWhat it must contain
HomeSay what the firm does and where, and open the routes inA plain statement, listing search, featured markets, recent transactions
Market and submarket pagesShow command of an areaBoundaries, inventory, availabilities, the covering broker
Property-type pagesSpeak to one kind of occupier or investorSpecifications, current listings of that type, the specialists
Listing search and resultsLet a visitor narrow the inventory quicklyFilters, a map, a list, a clean address for each view
Listing and building pagesGive every fact needed to ask about a spaceFacts as text, photographs, plans, map, documents, contact
ServicesExplain representation and advisory workWhom the firm acts for, the process, the property types
Broker profilesWin the name search and the callSpecialty, license details, listings, deals, direct contact
ResearchPublish the firm’s knowledgeDated reports as pages, with tables and downloads
Transactions and careersProve the work and attract brokersClosed deals the parties allow; what joining the firm involves
Home: Position and entry points. What the firm does, where, and a way into listings.
Markets: Submarket pages. What is there, what is available, who covers it.
Property types: One page per type. The specifications that reader filters on.
Listings: The inventory. Search, results and a page for every space.
People: Broker profiles. Specialty, license details, listings and deals.
Research: Reports and data. Dated pages with tables that can be quoted.

Home page

The home page answers three questions without scrolling: what kind of firm this is, which markets and property types it handles, and where to start. For most visitors the start is the listing search, so it belongs at the top, with routes for owners and investors directly beneath it.

Market and submarket pages

One page for each area the firm knows, designed around a map, a short description, the current availabilities and the broker who covers it. The content side of these pages, including how many to publish, is set out under commercial real estate SEO.

Property-type pages

Office, industrial, retail, multifamily, land and medical office each get a page per market, because each reader filters on different specifications. The template is shared and the data blocks change: class and floor for office, clear height and doors for industrial, frontage and co-tenants for retail.

Services pages

Tenant representation, landlord representation, investment sales, valuation and management are separate pages, each stating whom the firm represents in that role and how an engagement runs. An owner comparing brokers reads these closely, so they carry the process, the reporting an owner receives and the team.

Transactions

A filterable record of closed deals is the most persuasive section on a brokerage site. Each entry shows the property type, the submarket, the size band and the brokers involved, and whatever else the parties agree to disclose. It should be fed by the same record as the listings, so a closed listing becomes a transaction without retyping.

Careers and recruiting

Brokers considering a move look at the firm’s site before they return a call. A careers section that shows the platform, the support, the markets and the people, with a discreet way to start a conversation, is part of the site’s job.

The listing page: everything a tenant or buyer needs on one screen

A listing page should let a qualified reader decide in under a minute whether to ask about the space. That means the facts first, as text, followed by the photographs, plans and map that support them, and a broker’s name and number that are never more than a glance away.

Fields a listing template should carry, by transaction type
FieldFor leaseFor sale
Headline factsProperty type, available area, asking rent with its basis, date availableProperty type, building and land area, asking price or a statement that offers are invited
TermsLease type, term sought, whether the space is direct or a subleaseOccupancy, tenancy summary, what is included in the sale
SpecificationsBy property type: floor, clear height, doors, power, parking, frontageThe same, with year built and site details
LocationAddress, submarket, access, transit, a mapAddress, submarket, access, parcel details
MediaPhotographs, floor plan, virtual tour where one existsPhotographs, site plan, aerials
DocumentsFlyer and floor plan to downloadFlyer in public; memorandum behind an agreement
ContactThe leasing brokers, with direct linesThe sales brokers, with direct lines
Facts: Size, rate, availability. As text at the top, with the basis of every figure.
Photographs: Exterior and interior. A consistent set, compressed, each with alt text.
Plans: Floor and site plans. An image on the page and a file to download.
Map: Location and access. With a text list of what the map shows.
Documents: Flyer and brochure. Downloads that repeat the page, never replace it.
Contact: The listing broker. A name, a direct line and a short form.

Facts before photographs

Put a fact panel at the top of the page: type, size, rate or price, availability and the three or four specifications that matter for that property type. Photographs follow. A reader who has to open a gallery or a PDF to find the size may leave before finding it.

Photographs, plans and film

Set a standard and keep to it: the same angles, the same order, the same proportions on every listing. Floor plans appear as images on the page and as files to download. Film and 3D tours are worth their cost on larger assets and should never start playing by themselves.

Maps and what sits around the property

A map shows location; an annotated aerial shows why the location matters. Mark highways, transit, neighboring tenants and anything else a reader would ask about, and repeat the same points in a short text list beside the map, so the information survives for people and programs that cannot read the image.

Documents and downloads

Flyers, brochures and plans are downloads from the listing page. They repeat what the page says in a form that prints. They should never be the only place a fact appears, because a file is harder to search, harder to update and harder to read on a phone.

The inquiry path

Every listing shows the brokers handling it, with direct phone numbers that can be tapped and a short form that records which listing it was sent from. Three fields are usually enough. The confirmation should say who will reply and how soon, and the firm should then meet that promise.

Lease listings and sale listings need different templates

The reader of a lease listing wants rent, term and availability; the reader of a sale listing wants price, income and tenancy. Forcing both into one layout leaves empty fields on every page. Two templates, sharing a design, keep each page complete.

Suites within a building

Where a building has several spaces available, show them as a table on the building’s page: suite, floor, area, rate and date available, each row opening its own detail. On larger buildings a stacking plan, which the CREDA glossary defines as a floor-by-floor, suite-by-suite view of a building, lets a tenant see the whole picture.

Designing for each property type

The template is shared across the site; the lead visual and the data block change with the property type, because an industrial tenant and a retail tenant are looking at different things. The table gives the element that should carry each kind of page.

The element that carries the page, by property type
Property typeLead visualData block beside it
OfficeStacking plan or floor planClass, floor, rentable area, divisibility, parking, transit
Industrial and logisticsSite plan showing doors and truck accessClear height, dock-high and drive-in doors, truck court, power, yard
RetailAnnotated aerialFrontage, co-tenants and anchor, parking, signage, previous use
Multifamily investmentExterior and a unit-mix tableUnits, mix, year built; income inside the memorandum
LandParcel map over an aerialAcreage, zoning designation, utilities, access, approvals
Medical officeSuite planSuite size, exam rooms, plumbing, parking, nearby hospitals
Office: Stacking plan. Floors and suites at a glance, with what is available.
Industrial: Site plan. Docks, doors, truck court and yard, drawn and listed.
Retail: Annotated aerial. Frontage, access, parking and the neighbors.
Multifamily: Unit mix table. Counts and sizes in public, financials behind the gate.
Land: Parcel map. Boundaries, zoning, utilities and access points.
Medical office: Suite plan. Exam rooms, plumbing and the existing layout.

Office

Office pages are about fit and image: how the floor divides, what the lobby and amenities look like, how people arrive. State the building class the market assigns, and show the plan large enough to read. Sublease space should be marked clearly, with the term remaining.

Industrial and logistics

An industrial reader checks numbers before pictures. The CREDA glossary calls clear height the most important measure of an industrial building’s interior height, and defines a truck court as the area beside the loading docks where trucks maneuver. Give both, with door counts by type, in a block at the top of the page.

Retail

Retail is read from above and from the street. An aerial marked with access points, parking and neighboring tenants, followed by a storefront photograph, tells most of the story. Name the anchor where there is one; the glossary defines it as the primary and usually the largest tenant in a center.

Multifamily investment

An apartment property for sale is presented to investors: the exterior, the location and a unit-mix table in public, and rent roll and financials inside the memorandum. If the same site also advertises units for rent, the fair housing rules covered further down govern its copy and its photographs.

Land

A land page lives or dies on its map. Draw the parcel boundary over an aerial, mark road access and utilities, and give the acreage and the zoning designation as text. Link the survey and any approvals as documents.

Medical office

Practices want to know what is already built. The glossary describes medical office buildings as typically having more robust mechanical, electrical and plumbing systems. Show the suite plan with exam rooms and plumbing marked, and give parking and the nearest hospital in the data block.

A building coming to market this quarter?Send the address, the availabilities and the launch date. We scope a property website or a landing page to match the campaign.

Scope a property site

When does a building need its own website?

When the asset is large enough, new enough or valuable enough that a listing page cannot hold what a tenant or buyer needs to see. Three situations call for one most clearly, and each changes what the site contains.

The life of a property websiteThe life of a property website
Editorial process diagram. Decide the final redirect on the day the site is commissioned.

Lease-up of a new development

The site goes live before the building does. It carries renderings, the site plan, specifications, the delivery date and the leasing contact, and it records interest. The CREDA glossary calls space leased in a building under construction preleased space, and that is the outcome this site is built to produce.

A repositioned building

After a renovation or a change of ownership, a building needs to be seen again. The site shows the new lobby, the amenities, the availabilities and the ownership behind the work, with a stacking plan so a broker can see at once what can be offered to a client.

An investment sale

A sale site is a public summary, a confidentiality agreement step and a document area, under the property’s name. Its audience is small and specific, its life is short, and every visit should be attributable to a named buyer once the agreement is accepted.

What a property website contains

A common set of sections covers most assets.

  • Overview: what the property is, in two sentences and a strong image.
  • Availabilities, drawn live from the listing record.
  • Floor plans, a site plan and, for multi-tenant buildings, a stacking plan.
  • Specifications in a table, by property type.
  • Location: map, access, transit and neighbors.
  • Amenities and building services.
  • Photographs, film and any 3D tour.
  • Documents: flyer and brochure in public, memorandum behind an agreement.
  • The team, with direct contact details and required license information.

Domains, and what happens after the deal

A property site can sit on its own domain or on a section of the firm’s site. Its own domain suits signage and advertising; a section of the firm’s site keeps the visits and links with the firm. Either way, decide at the start where the address will redirect when the building is leased or sold.

One system, many property sites

A leasing team should not commission a new website for every assignment. Build one property-site system with a few layouts, fed from the listing record, and a new site becomes a matter of content and photography. As published planning ranges, a configured template site runs $3,000 to $8,000 and a custom one $8,000 to $25,000; see microsite design.

The commercial real estate landing page: one property, one campaign, one action

A commercial real estate landing page exists for a single campaign and asks for a single action. It has no site menu, it loads fast on a phone, and everything on it supports one decision: ask about this space, request this proposal or download this report.

A landing page for one property or one campaign: keep and cutA landing page for one property or one campaign: keep and cut
Editorial checklist.

Landing pages for a listing

When a listing is promoted by email or advertising, send the traffic to a page made for that message: the headline fact, four photographs, the specifications, the broker and a short form. The full listing page stays on the firm’s site for everyone else.

Landing pages for owners

Owner campaigns ask for something more valuable than an inquiry: a meeting. The page should state what the firm will deliver, such as a leasing proposal or an opinion of value, what it needs from the owner and who will respond. Proof from the same property type and submarket belongs directly above the form.

Landing pages for tenant representation

A company with a lease expiring is the audience. The page explains what representation involves, who pays in the firm’s arrangements and what happens in the first conversation, in the firm’s own words, and asks only for the facts needed to prepare for it: location, size and timing.

How long should the form be?

As short as the follow-up allows. Name, email or phone and one qualifying question suit most listing inquiries. A proposal request can ask for the property address. As a fixed scope, a single landing page with copy, a form and tracking is $1,400; our landing page design service covers testing.

Offering memorandum access: how should the confidentiality agreement gate work?

The gate has to do three things at once: let a serious buyer through in a minute, keep confidential material away from everyone else, and leave the seller’s broker with a record of who accepted what. An offering memorandum is the document that presents a property for sale to prospective buyers, and it normally contains more than the seller wants public.

A memorandum request, step by stepA memorandum request, step by step
Editorial process diagram. Agreement wording and approval rules are set with the seller and counsel.
Levels of access, from open to controlled
LevelWhat it releasesWhat the visitor doesWhen to use it
OpenFlyer, photographs, headline factsNothingEvery listing
EmailBrochure, market reportGives an email addressMaterial that is promotional but worth a contact
AgreementOffering memorandumRegisters and accepts a confidentiality agreementMost investment sales
ApprovalMemorandum for a sensitive offeringRegisters, accepts, then waits for a broker to release accessWhere the seller wants buyers screened
Document areaDue diligence filesSigns in; sees only the folders grantedAfter a buyer is qualified
Open: Flyer and teaser. No form: facts anyone may see.
Email: Brochure or report. An address in exchange for a download.
Agreement: Offering memorandum. A confidentiality agreement accepted first.
Approval: Sensitive offerings. A broker releases access after review.
Document area: Due diligence files. Folders, permissions and expiry dates.
Record: Who saw what. Name, time, version accepted and files opened.

What stays public

The teaser: property type, location, size, a strong photograph and the investment highlights the seller is content to publish. This page is what search engines index and what email links to. It should say plainly that a memorandum is available and what a buyer must do to receive it.

What sits behind the gate

The memorandum itself and anything else the seller treats as confidential, typically financial statements, rent rolls and lease abstracts. Decide with the seller, document by document, which level each file belongs to before the offering goes live.

The click-through agreement

The federal ESIGN Act provides that a signature, contract or record relating to a transaction may not be denied legal effect solely because it is in electronic form. That makes an on-screen agreement workable in principle. The wording, and whether a click is enough for a given seller, are questions for the seller’s counsel; the site’s job is to present the full text and record acceptance.

Registration fields

Ask for what the broker needs to qualify the visitor: name, company, email, phone, and whether the person is a principal or a broker acting for one. Where a buyer’s broker registers a client, record that too. Every extra field costs completions, so each one should earn its place.

Approval: automatic or by a broker

Automatic release suits widely marketed offerings where speed matters. Release by a broker suits offerings where the seller wants to know who is looking before the numbers leave the building. The site should support both, per offering, and tell the visitor which applies.

A confidential PDF at a guessable address is not confidential. Serve gated files only to signed-in visitors, keep them out of the sitemap, and send a noindex instruction with the file. Google’s robots documentation explains that non-HTML files such as PDFs take that instruction through the X-Robots-Tag response header.

The record you keep

For each acceptance, store the name, the time, the version of the agreement shown and the files then opened. The seller’s broker uses that record to follow up and to report to the client. Some firms run this step on a dedicated platform instead; SharpLaunch, for one, sells a document portal with online confidentiality agreements.

Listing data: one record, many destinations

Every listing should exist once, in a record the firm controls, and be published from there to the firm website, any property website, the marketplaces and email. Typing a listing separately into each place is how sizes, rates and statuses come to disagree.

One listing record, published everywhereOne listing record, published everywhere
Editorial process diagram.

The listing record

The record holds the facts, the media, the documents, the brokers and the status, with the fields each property type needs. It can live in the website’s own content system or in listing software the firm already uses. What matters is that one record is the origin and everything else reads from it.

Is there an IDX for commercial listings?

Sometimes. IDX is the arrangement under which MLS participants display each other’s listings, and the RESO Data Dictionary, the data standard MLS systems use, includes commercial sale and commercial lease property types. A firm whose listings are in an MLS may be able to take a feed. Where they are not, the firm’s own record is the only origin there is.

Sending listings to the marketplaces

Each marketplace takes listings in its own way, by entry, upload or feed, and applies its own format. CoStar’s annual report says professionals report availabilities through its online tool or to its researchers. Whatever the route, the site’s record should be the origin, and someone should own the task of checking that the marketplace matches it.

Buying a CRE marketing platform or building your own

Subscription platforms exist for this. SharpLaunch offers property website and listing search tools that sit inside a company site; Buildout presents itself as a brokerage platform for commercial real estate; RCM sells a toolkit for launching and tracking a sale listing. They are quick to adopt. A custom build costs more at the start and fits the firm’s process, design and data exactly.

Status changes

Available, under contract, leased, sold, withdrawn: each status should change the page’s label, the search results, the property website and the feed in one step. A status that has to be updated in four places will be wrong in at least one of them within a month.

What to do with a listing page when the deal closes

Decide by rule: keep the page and mark it leased or sold, redirect it to the building’s permanent page, or retire it. The same record then creates a transaction entry where disclosure is allowed. The search consequences of each choice are set out under SEO for commercial firms.

Memorandums going out by email attachment?We design the public teaser, the confidentiality agreement step and the document area, so every request is recorded and every file is controlled.

Plan the memorandum gate

Listing search: filters, maps and saved searches

Listing search should take a visitor from the whole inventory to a short list in two or three choices. The design question is which choices, and the engineering question is how to make the results fast and give every useful view a stable address.

Filters: Type, size, lease or sale. The few fields people actually search by.
Map: Results by location. Clustered pins, with a list beside them.
Saved search: Come back later. Criteria stored against an email address.
Alerts: New matches. An email when a listing fits the criteria.
Compare: Side by side. Size, rate and specifications in one table.
Share: Send to a colleague. A clean address for every result and listing.

Filters that match how space is searched

Property type, lease or sale, a size range and an area cover most searches. Add the filters each property type needs, such as clear height for industrial, only when that type is selected. A wall of twenty filters on first load serves nobody.

A map beside a list, each updating the other, suits visitors who think in locations. Cluster pins at wide zoom, keep the list readable without the map for anyone who cannot use it, and make sure the map library does not delay the first results on a phone.

Addresses for search results

Important views, such as industrial space in one submarket, deserve a clean, permanent address with a heading and a sentence of introduction. Sort orders and map positions do not. Getting this right at build time is far cheaper than untangling thousands of duplicate addresses later.

Saved searches and alerts

A tenant who is not ready today may be ready when the right space appears. Let visitors save a set of criteria against an email address and receive new matches. It is the simplest way a listing site earns a second visit, and it gives brokers a list of active requirements.

When nothing matches

An empty results page should never be a dead end. Show the nearest alternatives, offer to save the search, and give a broker’s contact for requirements that are not on the market. An unmatched requirement is still a lead.

Broker profiles and team pages

People hire brokers, so the people pages carry more weight on a commercial site than on most. Each profile should be complete enough to settle a name search and practical enough to start a conversation.

License: As the state requires. Type, number or broker name, built into the template.
Specialty: Property type and market. One sentence a client would recognize.
Credentials: Designations held. Named so a reader can confirm them.
Listings: Current inventory. Pulled from the listing record automatically.
Deals: Closed transactions. Only what the parties allow to be shown.
Contact: Direct line and email. And a downloadable contact card.

What each profile shows

A photograph, title and office; a sentence on specialty by property type and market; license details in the form the state requires; designations held; current listings and disclosed transactions drawn from the record; and direct contact details with a downloadable contact card.

Team and office pages

Teams that work together should be shown together, with the assignments they share. Each office has a page with its address, hours, phone and people, which is also the page a local business profile should point to. Keep those details identical wherever they are published.

Credentials and where to verify them

Name designations so a reader can check them. SIOR publishes a member search, and the CCIM Institute a Find a CCIM directory. A profile that matches its directory entry, name for name, is the kind of detail a careful owner notices.

Research and market reports on the site

A research section turns the firm’s knowledge into pages that are cited, linked and returned to. Design decides whether that knowledge can be read on a phone and quoted by a reporter, or stays locked inside a file.

A page for every report

Each report gets a page with a headline finding, the key figures as text, the charts, and the designed file as a download. Reports in a series share a layout and an archive, so a reader can move from this quarter to the last without hunting.

Charts and tables people can read

Charts need labels that work at phone width, a text summary of what they show and color choices that do not depend on telling red from green. Tables should be real HTML tables that reflow, with the period and the definition of each figure stated.

To gate or not to gate

Open reports earn links and citations; gated reports earn email addresses. A workable split is to publish the summary and headline figures openly and ask for an email for the full file or the data. Decide by what the firm values more from each report, and say clearly which is which.

Tenant portals, investor pages and logins

Where a firm already has software that its tenants or investors sign in to, the website’s task is to lead people to it clearly, and only occasionally to replace it.

Property management software often includes a tenant portal; Yardi’s CommercialCafe tenant portal, for example, lets tenants view and share documents and make maintenance requests. Give each portal a plainly named page on your own site, with a sentence on what it is for and the sign-in link, and link that page from every building it serves.

Investor pages and securities rules

If a site offers interests in a deal or a fund, securities law decides what may be shown publicly. Under SEC Regulation D, an issuer generally may not offer securities by general solicitation or advertising; Rule 506(c) allows it only where every purchaser is an accredited investor and the issuer takes reasonable steps to verify that. Counsel sets the rules for those pages before design begins.

When a custom portal is justified

When no existing product fits how the firm reports to its tenants, owners or investors, or when the portal is itself part of the service being sold. As a published planning range, a tenant or owner portal costs $50,000 to $120,000 and takes two to four months. Our web portal and real estate software teams build them.

Sign-in that everyone can use

WCAG 2.2 added a requirement on authentication: no step may depend on a cognitive function test, such as remembering a password or solving a puzzle, unless an alternative or a supporting mechanism is offered. The W3C gives support for password managers and for copy and paste as examples of mechanisms that satisfy it, and both make sign-in easier for every user.

Photography, aerials, plans and tours

Commercial property is sold on evidence, and most of the evidence is visual. A site’s design can only be as good as the photographs, drawings and footage put into it, so these are planned and budgeted with the build.

Photography standards

Write a one-page standard: exterior from the approach, lobby, a typical floor, the loading area, the view. The same sequence on every listing makes the whole inventory look managed. Compress every image and state its dimensions in the page code so layouts do not jump as they load.

Drone footage

Aerials are close to essential for industrial, retail and land. The FAA requires a Remote Pilot Certificate to fly a drone under its Small UAS Rule, known as Part 107, which is the rule commercial operators fly under. The FAA’s page on becoming a drone pilot sets out the steps; ask any videographer for the certificate before a shoot.

Site plans, floor plans and stacking plans

Redraw plans for the screen instead of posting the architect’s sheet. Simplify line weights, label rooms and dimensions in text large enough for a phone, and color available space consistently. Provide the original as a download for brokers and space planners who need it.

3D tours and film

Matterport, now part of the same company as LoopNet, describes its product as digital twins that let users capture and share spaces in immersive 3D. A tour or a short film helps most where a tenant cannot visit easily. Load either only when a visitor asks for it, so the page stays fast. Our video team handles filming.

Is a commercial real estate website covered by the ADA, and what does WCAG ask for?

The Department of Justice’s position is that the ADA applies to what businesses open to the public offer on the web. It has set no detailed technical standard for businesses and points to the Web Content Accessibility Guidelines as helpful guidance. We build to WCAG 2.2 at level AA. This section is general information, not legal advice.

Accessibility on a listing page: what passes and what failsAccessibility on a listing page: what passes and what fails
Editorial summary of points drawn from WCAG 2.2; not a conformance test.
WCAG 2.2 criteria to check first on a listing-driven site
CriterionLevelWhat it requiresWhere it bites on a commercial site
1.1.1 Non-text ContentAA text alternative for non-text contentListing photographs, floor plans, site plans and maps
1.2.2 Captions (Prerecorded)ACaptions for prerecorded audio in videoProperty films and broker interviews
1.4.3 Contrast (Minimum)AAA contrast ratio of at least 4.5 to 1 for textHeadlines laid over photographs; pale gray specifications
2.1.1 KeyboardAAll functionality operable through a keyboardListing filters, galleries, map search and document gates
2.5.8 Target Size (Minimum)AAPointer targets of at least 24 by 24 CSS pixels, with exceptionsMap pins, gallery arrows and small filter controls
3.3.8 Accessible Authentication (Minimum)AANo cognitive function test at sign-in without an alternativeMemorandum gates and portal sign-in
1.1.1: Text alternatives. Alt text on photographs, plans and maps.
1.4.3: Contrast of 4.5 to 1. Check every line of text laid over a photograph.
2.1.1: Keyboard access. Search, galleries and gates work without a mouse.
2.5.8: Targets of 24 pixels. Map pins and gallery arrows large enough to tap.
1.2.2: Captions. On every prerecorded property film.
3.3.8: Accessible sign-in. No memory test or puzzle without an alternative.

What the Department of Justice says

Its web accessibility guidance says the Department has consistently taken the position that the ADA’s requirements apply to the goods, services, privileges and activities that public accommodations offer on the web. For state and local governments it has gone further and adopted WCAG 2.1 at level AA by rule. Ask counsel how this applies to your firm.

WCAG 2.2 as the working standard

WCAG 2.2 is a W3C Recommendation, and content that conforms to it also conforms to versions 2.0 and 2.1. Level AA is the level the Department’s rule for state and local governments adopted, in version 2.1. On our builds, accessibility against WCAG 2.2 AA is part of quality assurance before launch, alongside speed on a throttled mobile connection and a test of every form from a real phone.

Listing photographs, maps and PDFs

Every photograph needs alt text that says what it shows. Maps need a text equivalent. Flyers and memorandums are harder: a PDF exported from a design program can be unreadable to a screen reader unless it is tagged. The W3C publishes techniques for accessible PDFs, and the surest fix is to put the same facts on the page as text.

Forms, gates and sign-in

Label every field, announce errors in text, and make the whole agreement step workable from a keyboard. A gate that only functions with a mouse, or a sign-in that demands a puzzle with no alternative, excludes exactly the people the guidelines exist for, and loses buyers.

Testing

Automated tools catch part of the picture. WAVE, from WebAIM, checks a single page online. Follow it with a keyboard-only pass through search, a listing, the inquiry form and the memorandum gate. For existing sites, an audit runs $2,500 to $10,000 as a published planning range; see ADA compliant website design.

Planning a new site for a commercial firm?Tell us the property types, the markets and where your listings live today. We return a written scope, a fixed price and a page-by-page plan before any design starts.

Get a website proposal

Fair housing and state license disclosures

Two more sets of rules reach a commercial site: the Fair Housing Act wherever dwellings are advertised, and each state’s rules on how a brokerage identifies itself. We build inside both. The summaries below are for marketing teams and are not legal advice.

Four state rules that name websites or internet advertising
StateRuleWhat it asks a brokerage site to show
New York19 NYCRR 175.25That the advertiser is a broker, or the broker’s name, with a full address or telephone number; the license type of each named licensee, stated accurately
CaliforniaBusiness and Professions Code 10140.6Name, license identification number and responsible broker’s identity on first-point-of-contact materials, which the regulator’s guidelines say include a licensee’s websites
TexasTREC rules 531.18, 531.20 and 535.155Homepage links to the Consumer Protection Notice and to Information About Brokerage Services, in set wording and type size; the broker’s name in each advertisement
FloridaRule 61J2-10.025The licensed name of the brokerage firm, placed adjacent to or immediately above or below the point of contact information
New York: 19 NYCRR 175.25. Broker name with address or phone; license type stated.
California: B&P Code 10140.6. Name, license number and responsible broker.
Texas: TREC rules 531.18, 531.20. Two notice links on the homepage.
Florida: Rule 61J2-10.025. Brokerage name beside the contact details.
Lookups: Public license search. Check each broker against the regulator's record.
Templates: Rules built in. Fields per state, so no page is left to memory.

Apartments and the Fair Housing Act

The Act’s advertising rule applies to notices and advertisements for the sale or rental of a dwelling, and HUD’s regulation at 24 CFR 100.75 extends it to words, photographs, illustrations and the choice of media. A commercial firm that markets apartments is covered. Our property management SEO page goes through the regulation paragraph by paragraph.

New York

The Department of State’s advertising regulation defines advertising to include websites. Advertisements must indicate that the advertiser is a broker or give the brokerage’s name, with a full address or a telephone number, and must state license types accurately. Websites kept by associate brokers, salespersons and teams must carry the required information on every page.

California

The statute requires a licensee’s name, license identification number and responsible broker’s identity on solicitation materials intended to be the first point of contact. The Department of Real Estate’s advertising guidelines list websites owned, controlled or maintained by the licensee among those materials.

Texas

The Texas Real Estate Commission’s rules require a link labeled Texas Real Estate Commission Consumer Protection Notice and a link labeled Texas Real Estate Commission Information About Brokerage Services, each in at least 10 point type, in a readily noticeable place on the homepage of a business website. Advertisements must carry the broker’s name.

Florida

Florida’s advertising rule requires all real estate advertisements to include the licensed name of the brokerage firm. On an internet site, that name must sit adjacent to, or immediately above or below, the point of contact information, which the rule defines to include addresses, email addresses and telephone numbers.

Every other state

Rules differ from state to state and are amended from time to time. For each state where the firm holds a license, read the commission’s advertising rule, build its requirements into the footer, profile and listing templates, and confirm each broker’s details against the regulator’s public search. ARELLO’s licensee verification database searches the participating jurisdictions in one place.

WordPress, Webflow, Next.js or a CRE marketing platform: which should run the site?

Choose by who will edit the site, how large the listing inventory is and how much of the firm’s process the site has to carry. We build on WordPress, Webflow or Next.js, and for some firms a subscription platform is the better answer.

Four ways to run a commercial real estate website
OptionFits whenStrengthLimit
WordPress, custom themeMost brokerages and owners; an in-house team will editPortable and extensible; listing records as their own content typeNeeds maintenance and sound hosting
WebflowDesign-led firm and property sites with modest inventoriesVisual editing, hosting bundledLarge or complex listing data needs outside tooling
Next.js with a headless content systemLarge inventories, application features, several sites from one sourceSpeed and full control of search and dataHigher build cost; developers needed for structural change
CRE marketing platformA team that needs property sites and listing pages this monthQuick to launch; built for listingsTemplates and data model belong to the vendor
WordPress: Our default for most sites. Portable, extensible and editable by your team.
Webflow: Design-led marketing sites. Visual editing with hosting bundled.
Next.js: Headless and custom. For large inventories and application features.
CRE platform: Subscription software. Fast to launch, shaped by its templates.
Hosting: Separate and optional. Host anywhere; we help set it up.
Ownership: Yours on final payment. Domain, content, design files and source.

WordPress

Our default for most business sites, because it is portable and a marketing team can run it. Listings, buildings, brokers and reports become structured content types with their own fields and templates. See WordPress development and WordPress maintenance.

Webflow

A good fit for a firm site or a family of property sites where design freedom and easy editing matter more than a large listing database. Our Webflow team builds these, and the Webflow and WordPress comparison sets out the trade.

Next.js and headless builds

Where the inventory is large, the search is demanding or several sites must draw on one source, a headless build separates the content system from a fast front end. It costs more and repays it in speed and control. Next.js development and headless versus traditional CMS explain the approach.

CRE marketing platforms

A subscription platform is the right answer for some firms: it is fast, it understands listings and it needs no developer. The cost is that design, data structure and addresses follow the vendor’s model. Ask what can be exported, and what happens to every address if the firm leaves.

Hosting, speed and security

Google’s Core Web Vitals guidance asks for the largest element to load within 2.5 seconds, interactions to respond in under 200 milliseconds and layout shift below 0.1. PageSpeed Insights measures any address against them. Hosting and maintenance are separate from the build and optional with us; the planning range is $150 to $1,500 a month. See speed optimization and website security.

Who owns what

You own the domain, the hosting account, the content system, the content, the design files and the source code, and all of it transfers on final payment. That is our standard term, and it is the first thing to check in any proposal, because a site the firm cannot take with it is rented.

What the firm should own when the build is finishedWhat the firm should own when the build is finished
Our standard terms: all of it transfers on final payment.

Built for search and AI answers from day one

A site’s structure decides most of what search engines and AI assistants can do with it, and structure is cheapest to get right during the build. Three things belong in the specification.

Structure that search engines can follow

Permanent pages for buildings, a page per property type per market, listing facts in the HTML, clean addresses for search views and a rule for closed listings. Commercial real estate SEO explains each, and our technical SEO team reviews templates before launch.

Structured data without false promises

Schema.org defines a RealEstateListing type, and we add it to listing templates with Organization and office markup. It helps machines read the facts. When checked on 4 October 2026, Google listed no rich result for sale or lease listings, so nobody should expect a special display from it.

AI assistants

Assistants quote pages that state facts plainly and that their crawlers are allowed to read. Text-first listing pages, dated reports and complete profiles are the raw material. The method is set out under AEO for commercial real estate.

Integrations: CRM, email, analytics and maps

A commercial site earns its cost when an inquiry reaches the right broker in minutes and can be followed to a signed deal. That is integration work, and it is scoped with the design, not after it.

From an inquiry to a broker's replyFrom an inquiry to a broker's reply
Editorial process diagram.

CRM and lead routing

Every form and tracked call creates a record in the CRM with the listing or page it came from and is assigned to the listing broker automatically. Decide the routing rules for unassigned inquiries, such as a general tenant requirement, before launch. Our CRM consultants set this up in the system you already use.

Analytics that follow the deal

Google Analytics calls an event that measures an action particularly important to a business a key event. Inquiries, accepted agreements and tour requests are the key events on a commercial site, and the signed lease or sale can be imported from the CRM later. Our analytics team builds the reporting.

Maps

Interactive maps add weight to a page and can carry usage fees. Load the interactive map when a visitor reaches it, show a static image until then, and store coordinates in the listing record so every map, feed and data file agrees on where the property is.

Email and alerts

Saved-search alerts, new-listing announcements to brokers and report mailings should draw on the same listing record and the same contact list. Email marketing covers the sending; the site’s part is clean data and working unsubscribe links.

What does a commercial real estate website cost?

As published planning ranges: $20,000 to $60,000 for a commercial firm site with internal listings and memorandum requests, $15,000 to $50,000 for a developer’s project site, $3,000 to $25,000 for a property website and $1,400 for a single landing page. The quote follows a written scope and is a fixed price.

Published planning ranges for commercial real estate web workPublished planning ranges for commercial real estate web work
Planning ranges published in our pricing guides. A quote follows a written scope.
Published planning ranges for commercial real estate web work
ScopePlanning rangeTypical time
Commercial real estate site with internal listings and memorandum requests$20,000–$60,00010–14 weeks
Developer project site with plans, availability and reservations$15,000–$50,0006–12 weeks
Property website on a configured template, 1–3 pages$3,000–$8,0002–4 weeks
Custom property website, 3–8 pages, with film and integrations$8,000–$25,0005–8 weeks
Interactive or scroll-driven property site$25,000–$75,0008–14 weeks
Single landing page: one template, copy, form, tracking$1,4001–2 weeks
Restyle of an existing site in place$4,8003–5 weeks
Tenant or owner portal$50,000–$120,0002–4 months
Accessibility audit with report and fix list$2,500–$10,0002–4 weeks
Accessibility remediation of an existing site$5,000–$40,0003–10 weeks
Hosting, maintenance and monthly content$150–$1,500 a monthOngoing

These ranges are published on our pages for real estate websites, website design and development, microsites, accessible websites and real estate software. Our guide to website costs explains what drives them.

What moves the price

The size and complexity of the listing data, the number of templates, whether a memorandum gate with approvals is included, how many property sites the system must produce, the integrations, and how much content and photography has to be created. A firm with clean listing data and good photographs sits lower in every range.

Ongoing costs

Hosting, maintenance, security updates and content changes continue after launch, at $150 to $1,500 a month as a planning range depending on scope. Map services, any listing software and marketplace subscriptions are paid to their providers. Website maintenance and hosting costs are covered separately.

What is billed separately

Photography, drone work and film are budgeted by the shoot; as a published range, a licensed drone operator costs $600 to $1,500 a day. Marketplace advertising packages, data subscriptions and legal review of agreements are the firm’s own costs and sit outside a web scope.

A building coming to market this quarter?Send the address, the availabilities and the launch date. We scope a property website or a landing page to match the campaign.

Scope a property site

How long does a build take, and what happens in each stage?

Ten to fourteen weeks is the planning figure for a firm site with listings and a memorandum gate. A property website on an existing system takes two to four weeks. The sequence is the same either way: decide the data and the structure first, then design, then build.

A firm site with listings and a memorandum gate: 10 to 14 weeksA firm site with listings and a memorandum gate: 10 to 14 weeks
Editorial planning schedule against the published 10 to 14 week range.
  1. Discovery: the property types, markets and audiences; where listings live now; the CRM; the states where the firm is licensed.
  2. Data plan: the listing record and its fields, the status rules, the feeds out and the closed-listing policy.
  3. Structure: the page types, the search, the gate levels and the address scheme, agreed as a written page plan.
  4. Design: listing and building templates first, then markets, profiles and research, as a design system.
  5. Build: templates, search, gate, integrations, structured data and redirects.
  6. Content: listings migrated, profiles completed, market pages written with your brokers.
  7. Quality assurance and launch: accessibility, speed, forms tested from a phone, license details by state, tracking.

What to gather before work starts

An export of current listings and closed transactions; photographs and plans, with the rights to use them; broker names, license details and biographies; access to the domain, hosting, analytics and CRM; the confidentiality agreement text approved by counsel; and one person who can approve decisions.

Moving from an old site

List every address the current site has, including listings, buildings, reports and profiles, and map each to its place on the new one. Redirect them at launch. Skipping this step is what puts years of search visibility at risk in a relaunch; our guide to post-redesign traffic loss explains the recovery.

Moving to a new site: what to carry over and what to leaveMoving to a new site: what to carry over and what to leave
Editorial checklist for a relaunch.

Launch checks

On launch day the checks are practical: every form delivers to the CRM, every gated file refuses an anonymous request, redirects resolve, license notices appear where each state requires, and analytics records a test inquiry from a listing page.

Launch-day checksLaunch-day checks
Editorial checklist.

After launch

Thirty days of support are included, because launch week is when things surface. After that the work is routine: new listings and reports, property sites as assignments arrive, and a quarterly look at which pages produce inquiries. Conversion optimization picks up from there.

How to choose a commercial real estate web design agency

Look for a commercial real estate web design partner that asks about your listing data before it shows you a mood board. The requirements below separate teams that have thought about commercial property from teams that will reskin a general business template.

What to require from a web design partner, and how to check it
RequirementHow to check it
Starts with the listing recordAsk to see the data plan from a previous build, or how they would model your listings
Has a rule for closed listingsAsk what a listing address does on the day the deal closes
Can build a memorandum gate with a recordAsk how acceptance is stored and how a gated file is kept out of search
Designs each property type differentlyAsk to see an industrial template beside an office template
Builds state license rules into templatesAsk where license details will appear for each state you work in
Tests accessibilityAsk which WCAG version and level they test against, and how
Plans the migrationAsk for the redirect map as a named deliverable
Leaves you owning everythingRead the ownership clause: domain, content, design files and source
Prices from a written scopeA fixed price against a page-by-page plan, before design starts

Questions worth asking

Who on your team has worked with commercial listing data? What will my brokers have to do differently on the day the site launches? How does a new property website get made a year from now, and by whom? The answers show whether the agency has thought past the launch.

Specialist platform, generalist agency or in-house

A platform is quickest and least flexible. An in-house build fits firms with developers on staff. An agency suits firms that want CRE website design fitted to their own process and brand, with someone accountable for the result. The routes can be combined: an agency-built firm site, with a platform for day-to-day flyers.

Mistakes to avoid on a commercial real estate website

Most of these come from treating the site as a brochure instead of as a working tool. Each one costs inquiries, and each is cheaper to prevent in the specification than to repair after launch.

  • Listings that exist only as PDF flyers, so the page itself says almost nothing.
  • A listing search that shows no results until a script from another service has loaded.
  • Leased and sold listings left online as available, or deleted so their addresses return errors.
  • One template for lease and sale listings, with half the fields empty on every page.
  • Memorandum files at public addresses that anyone with the link can open.
  • Broker profiles with no license details, no specialty and a general office number.
  • Photographs uploaded at full size, making listing pages slow on a phone.
  • Maps and plans with no text equivalent.
  • Inquiries sent to a shared inbox instead of to the listing broker and the CRM.
  • A relaunch with no redirect map, so years of listing and report addresses stop working.

Measuring the site after launch

Judge the site by what it sends to brokers. Visits and time on page are diagnostic; inquiries, accepted agreements, tour requests and calls are the result, and each should be traceable to a page.

What to measure on a commercial real estate website
MeasureWhat it tells youWhere it is recorded
Listing inquiries by listing and by sourceWhich properties and which channels produce interestCRM and analytics
Confidentiality agreements acceptedHow many qualified buyers each offering reachedThe gate’s own record
Tour requestsInterest serious enough to visitCRM
Tracked callsInquiries that never touch a formCall tracking
Proposal requests from ownersWhether the site is winning mandates as well as tenantsCRM
Saved searches createdActive requirements the brokers can workThe site’s database
Core Web Vitals on listing and search pagesWhether speed is costing visitsSearch Console and PageSpeed Insights
Inquiries: By listing and page. Each one recorded with where it came from.
Memorandums: Agreements accepted. Requests, approvals and files opened.
Tours: Requests booked. By building and by broker.
Calls: Tracked numbers. From listings, profiles and office pages.
Owner pitches: Proposal requests. From landlord and seller pages.
Response time: First reply. Measured in the CRM, by broker.

Inquiries by source and page

Record two things with every inquiry: the page it came from and how the visitor reached the site. Together they show whether a marketplace, a search result, an email or a sign brought the lead, and which listings need better presentation.

Speed of response

The best listing page loses to a slow reply. Measure the time from inquiry to first response in the CRM, by broker and by office, and review it monthly. A site can route a lead in seconds; only the firm can answer it.

Where the website sits beside SEO, marketing and lead generation

The site is where every other channel lands. Search visibility for it is covered under commercial real estate SEO; campaigns across email, paid media and social under our commercial real estate marketing agency page; and prospecting for tenants, buyers and mandates under commercial real estate lead generation.

The pages on this site that sit beside commercial real estate web work.

Planning a commercial real estate website?

Tell us the property types, the markets, where your listings live and the states you are licensed in. We reply with a written scope, a page-by-page plan and a fixed price.

Get a commercial website proposal

Frequently asked questions

What does commercial real estate website design include?
It includes the firm’s website with listing search, market and property-type pages, broker profiles, research and services; property websites for individual buildings or projects; landing pages for campaigns; and the gate through which buyers accept a confidentiality agreement to receive an offering memorandum. Behind the pages sits a listing record that feeds each of them, plus the CRM and analytics connections that carry an inquiry to a broker.
Is there a Zillow for commercial property?
Not one site under a single household name. The nearest equivalents are commercial listing marketplaces. LoopNet is a marketplace where owners and brokers advertise property for sale or lease, and Crexi describes itself as a free search of commercial listings across the United States. Specialist sites cover auctions, rural land and businesses for sale. A listing firm’s own website is the other place to look, and it may carry listings and detail that a marketplace does not.
Which sites do people use to find commercial real estate listings?
Listing marketplaces first: LoopNet and Crexi are two national ones, and CoStar is a subscription information platform used by professionals. Ten-X handles commercial property auctions and Land.com rural land. The National Association of Realtors keeps a directory of commercial listing platforms. Beyond those, brokerages and owners publish inventories on their own websites, where there is room for more detail than a marketplace listing.
Are LoopNet and CoStar the same thing?
They are two products from the same parent company. LoopNet is an online marketplace where owners, landlords and brokers advertise commercial property for sale or lease, with paid packages for more exposure. CoStar is a subscription platform for commercial real estate information, covering properties, listings, lease and sale transactions and market data. The company says LoopNet supplements a listing with its own property database.
Does a brokerage still need its own website if its listings are on LoopNet and Crexi?
Yes. A marketplace shows your listing beside other firms’ listings on a page it controls. Your own site is the only place that shows all of your listings together, explains your markets, introduces your brokers, holds your research and records inquiries in your own systems. It is also what an owner studies before choosing a broker, and it remains online after a listing ends.
What is a property website in commercial real estate?
A website for one building or project, with its own name and design. It presents availabilities, floor plans, a stacking plan for multi-tenant buildings, specifications, location, amenities, documents and the leasing or sales team. It is used for lease-ups of new developments, repositioned buildings and investment sales. When the campaign ends, its address is redirected to the property’s permanent page on the firm’s or owner’s site.
Why is an offering memorandum placed behind a form?
Because it usually contains material the seller does not want public, such as financial statements, rent rolls and lease terms. The form identifies the reader and records acceptance of a confidentiality agreement before the file is released. The seller’s broker then knows who holds the document and can follow up. A public teaser page carries the facts the seller is content to show everyone.
Can a confidentiality agreement be accepted with a click on a website?
Federal law makes it workable in principle: the ESIGN Act says a signature, contract or record relating to a transaction may not be denied legal effect solely because it is in electronic form. Whether a click is sufficient for a particular seller, and what the agreement should say, are questions for the seller’s counsel. The website should display the full text and store who accepted which version, and when.
Should a commercial real estate website be built on WordPress, Webflow or a CRE platform?
It depends on the inventory and the team. WordPress suits most brokerages and owners, with listings as structured content a marketing team can edit. Webflow suits design-led sites with modest inventories. A headless Next.js build suits large inventories and demanding search. A subscription CRE platform is quickest to launch but keeps design and data inside the vendor’s model. We build on the first three.
Can a commercial real estate website builder or template replace a custom design?
For a small firm or a single property, sometimes. A builder or a platform template gets listings online quickly at low cost. The limits appear as the firm grows: every site on the template looks alike, the data structure cannot be changed, and addresses may not survive a move. Ask what can be exported before committing, and whether listing facts appear as text in the page.
What budget should a firm plan for commercial real estate web design?
As published planning ranges, a commercial firm site with internal listings and memorandum requests costs $20,000 to $60,000 and takes 10 to 14 weeks. A developer’s project site runs $15,000 to $50,000. A property website costs $3,000 to $8,000 on a configured template or $8,000 to $25,000 custom, and a single landing page is $1,400. Hosting and maintenance run $150 to $1,500 a month. The quote follows a written scope.
From kickoff to launch, how many weeks does a commercial brokerage website take?
Ten to fourteen weeks is the planning figure for a firm site with listing search and a memorandum gate. A developer’s project site takes six to twelve weeks, and a property website on a configured template two to four. The schedule depends most on how quickly listing data, photographs, broker details and agreement text are supplied, so gather those before the project starts.
What does a commercial real estate landing page need to convert?
One audience, one offer and one action. For a listing, that means the headline fact, a few strong photographs, the key specifications, the broker’s name and direct line, and a form of about three fields that records which campaign sent the visitor. Remove the site menu, make the page fast on a phone, and send a confirmation that says who will reply and when.
Is commercial property website design different for owners than for brokerages?
The components are shared and the center of gravity moves. An owner’s site is organized around permanent pages for each property with live availabilities, and it speaks to tenants and to the brokers who represent them. A brokerage site adds market pages, services, research and prominent broker profiles, because the firm is also competing to be hired. Both need the same care over listing data and closed listings.
Does a commercial real estate website have to be ADA compliant?
The Department of Justice’s position is that the ADA applies to the goods and services that businesses open to the public offer on the web. It has issued no detailed technical standard for businesses and points to the Web Content Accessibility Guidelines as helpful guidance. Building to WCAG 2.2 at level AA is the practical course. How the law applies to a particular firm is a question for counsel.
Do listing flyers and memorandum PDFs have to be accessible?
They are part of what the site offers, so they deserve the same attention as its pages. A PDF exported from a design program can be unreadable to a screen reader unless it is tagged and its images carry text alternatives; the W3C publishes techniques for that. The most reliable measure is to state the same facts as text on the listing page, so nobody depends on the file.
What license information must a brokerage website show?
That depends on the state. New York requires the broker’s name with an address or phone number and an accurate license type. California requires name, license number and responsible broker on first-contact materials, websites included. Texas requires two notice links on the homepage and the broker’s name in advertisements. Florida requires the brokerage’s licensed name beside the contact details. Check every state where the firm is licensed.
Can commercial listings be pulled into a website through IDX?
Only where the listings are in an MLS. IDX is the arrangement for displaying MLS listings, and the RESO Data Dictionary used by MLS systems does include commercial sale and commercial lease property types. Listings that are not entered in an MLS have no such feed, so the firm’s own listing record has to be the origin, published from there to the site and to the marketplaces.
How should a website handle a listing after the space is leased or the property is sold?
By a rule set in advance. The page is either kept and marked leased or sold, redirected to the building’s permanent page, or retired, and the same listing record creates a transaction entry where the parties allow disclosure. What should not happen is a page still showing the space as available, or an address that fails with no redirect.
Does an investor area on a sponsor’s website raise securities questions?
It can. Where a site offers interests in a property or a fund, federal securities rules govern what may be shown publicly. Under Regulation D, an issuer generally may not use general solicitation, and Rule 506(c) permits it only when all purchasers are accredited investors whose status the issuer takes reasonable steps to verify. Counsel should define those pages before they are designed.
Who can fly a drone to photograph a commercial property?
A pilot holding the FAA’s Remote Pilot Certificate. The FAA requires that certificate to fly under its Small UAS Rule, Part 107, which is the rule commercial operators fly under. Ask the videographer for the certificate and confirm the airspace has been checked before the shoot. As a published planning range, a licensed drone operator costs $600 to $1,500 a day.
How often should a commercial real estate firm redesign its website?
When the site stops doing its job, not on a calendar. The signals are practical: listings cannot be updated in one place, pages are slow on phones, the design cannot hold a new service or market, or the platform is no longer supported. If the structure is sound and only the look has dated, a restyle in place, a published $4,800, avoids the risks of a rebuild.
What does CRE website design involve after launch?
Upkeep and growth. Upkeep is hosting, security updates, backups and small fixes, at $150 to $1,500 a month as a planning range depending on scope. Growth is new listings and reports, property websites as assignments arrive, new market pages and improvements based on which pages produce inquiries. Thirty days of support are included after launch, and maintenance beyond that is optional.
What should a developer’s project website include before the building exists?
The location with a map, the site plan, renderings, the specifications, the delivery date, the leasing or sales contact and a way to register interest. Add planning and community information where it matters locally. Publish early at the address the building will keep, and update the same pages through construction, so the site has standing by the time space is ready to lease.
Who owns the website, the listing data and the design files when the project ends?
You do. The domain, the hosting account, the content system, the content, the design files and the source code all transfer on final payment, and none of it depends on continuing to work with us. Listing data remains yours throughout. Read the ownership clause in any proposal, because a site built on something the firm cannot take with it is effectively rented.

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