Web Design in Orlando for Ticket Pages That Follow Florida’s Resale Law

Updated November 2026 · Written and maintained by the Progression Agency strategy team

A four day park pass with one day used cannot be resold in Florida if it is nontransferable: Fla. Stat. 817.361 makes that sale a misdemeanor, and 817.36 caps the resale of unused multiday park tickets at $1 over the admission price. Visit Orlando counts 10 theme parks in the area, so planners, rental managers and ticket sellers here meet those lines on their own sites. Web design in Orlando for a business that lists tickets builds the shelf, the checkout and the disclosures to Florida’s wording. Progression is based in New York, builds for Orlando businesses from there, and holds on-site sessions in Orlando on request.

A four day pass with one day gone

A vacation planner builds a checkout that offers a four day pass at a discount. One day has already been used. The planner’s site shows three days left and a price, and a buyer is a click from paying.

Florida’s statute on multiuse tickets is blunt about this. A person who offers for sale, sells or transfers a nontransferable multiuse ticket after it has been used at least once for admission commits a violation. The wristband or card tied to the ticket counts too. A first violation is a first degree misdemeanor, and a second or later one is a third degree felony.

• A multiuse ticket covers more than one day, more than one park or more than one location.
• It is nontransferable unless the issuer says otherwise in print or on its website.
• Once it has been used, a nontransferable one stays off the shelf.
• The site has to know the difference before the listing exists.

Web design in Orlando for sites that list park tickets

Visit Orlando’s theme parks page says, “We have 10 theme parks, a water theme park and multiple water parks.” Around those parks sit vacation planners, rental managers, concierge desks with a website and ticket sellers, and each of them lists tickets on a page that Florida’s law reaches.

Two statutes do most of the work: Florida Statute 817.36, on the resale of tickets, and 817.361, on the sale or transfer of multiuse tickets. Orlando website design for these businesses starts at the shelf, not the homepage. The shelf is where each ticket gets sorted before a buyer sees it.

The statute that governs multiday tickets points to another for its definition of an entertainment and resort complex. Section 561.01(18) describes a theme park of at least 25 acres with permanent exhibitions, a variety of recreational activities and at least 1 million visitors a year who pay admission, together with lodging, dining and recreation nearby that the park’s owner or a related company has a stake in. Close proximity includes a 5 mile radius.

Who lists tickets?

Vacation planners, rental managers who bundle passes with a stay, concierge desks, tour organizers and ticket sellers. A site that only mentions a park in a blog post is not one of them.

Does the law change by the kind of site?

The statutes speak of who resells and what they charge, not what the page looks like. The page is where the lines show up.

The ticket shelf

Every ticket a site lists belongs on one row of this shelf. Each row gives Florida’s line, what the listing may show, what the checkout must show and who checks it before it goes live.

Unused multiday park tickets and the $1 line

A person or entity that offers for resale or resells a multiday or multievent ticket to a park or entertainment complex may charge only $1 above the admission price charged by the original ticket seller. The same line covers a concert, entertainment event, permanent exhibition or recreational activity inside such a park or complex. A site that lists these tickets shows the original price and the resale price side by side.

Used passes stay off the shelf

There is no listing format that makes a used, nontransferable pass safe to offer. The only fix is to keep it from the site, and the form that creates a listing can ask whether the pass has been used.

Event tickets and the refund promise

A ticket sold through a website that is neither a multiday park ticket, a carrier ticket nor a qualifying charity ticket falls under paragraph (d). Unless the original seller authorized the site, the operator posts a refund guarantee and an operator disclosure where the buyer is directed before completing the purchase.

• Give every listing a shelf row before it has a photo.
• Show original price, resale price and tax as separate lines.
• Keep a dated note of who approved each listing.
• Send price and legal questions to counsel.

What a ticket ready site costs

A ticket site is a business site with a shelf, a checkout and a set of fixed texts. The market figures below cover the web work around them. Pricing depends on scope and is set in the written proposal.

Progression’s ticket site prices, as listed

These are the fixed-scope prices on our website design and development page. Each is a starting price, and the proposal sets the final scope.

A planner with a short list of passes can start from a brochure site and a checkout page. A seller with many ticket types and a payment flow usually needs the ecommerce build. See our ecommerce website design page for how a catalog and a checkout are built.

Reading the issuer’s transfer wording

Section 817.361 turns on one phrase. A multiuse ticket is nontransferable unless the issuer prints “may be used by more than one person” clearly on it, or the issuer explicitly states on its website that the ticket may be used by more than one person.

The plain advice is to quote the issuer’s own wording on the listing and link the issuer’s terms. A ticket with no such wording is treated as nontransferable, and the page should say so to the person building it, even if the buyer never sees the line. The issuer is the person or entity that created the ticket and must allow admission under it.

A site cannot decide on its own that a ticket is transferable. The wording either exists at the issuer or it does not, and the listing form should have a field for the link where it appears. Questions about a particular ticket go to counsel.

What if the issuer’s wording changes?

The listing links the issuer’s current terms and carries the date it was last checked. A change in the wording is a reason to pull the listing and look again.

• Add a field for the issuer’s transfer wording and its link.
• Treat a blank field as nontransferable.
• Store the date each wording was last checked.
• Recheck on a schedule the team sets in writing.

Two disclosures before the buy button

For tickets in paragraph (d), the website operator that was not authorized by the original seller posts two things: a guarantee of a full refund, and a disclosure that it is not the issuer, original seller or reseller and does not control the price. Both appear on pages the buyer is directed to before completing the purchase.

The refund guarantee covers the amount paid, including any servicing, handling or processing fees that were not disclosed. It applies in three cases: the event is canceled, the buyer is denied admission through no act or omission of the buyer, or the ticket is not delivered as requested and under any delivery guarantee, so that the buyer cannot attend.

Both sit above the final button, not in a footer link, and the order confirmation repeats them. The statute lets the site link to pages that hold the text, but a checkbox and a short summary make the choice visible.

Can the disclosures live in a footer?

The statute asks for text the buyer is directed to before the transaction is complete. A footer link nobody is sent to is a weak way to meet it, and the clean fix is a visible block at the buy step.

• Place the refund guarantee and the operator disclosure above the buy button.
• Repeat both in the order confirmation.
• Keep the wording in one file so every listing shows the same text.
• Let counsel approve the text before it ships.

Website design in Orlando, FL for packages with a park day

When a stay or a transfer is sold with a park ticket, the ticket appears as its own line with its admission price, so the $1 line can be checked. The statute does not mention packages, so how a bundled price is read is a question for counsel.

Website design in Orlando states the line and never the legal conclusion. A package page can show the room, the transfer and the ticket as separate rows with a total beneath them. The buyer sees the same numbers the reviewer checks, and the ticket row can link to the issuer’s terms.

A rental manager who adds a pass to a booking engine has one more step: the booking engine’s tax settings need to treat the ticket row on its own. That is a configuration question, and it goes to an accountant.

• Show the ticket as its own row with its own price.
• Show the original admission price beside the resale price.
• Add the tax line to the ticket row, not the total.
• Ask counsel how a bundled price is read before launch.

Passage, charity nights and the other $1 lines

Paragraph (a) covers passage or accommodations on any common carrier in Florida at $1 above the original price. The paragraph does not apply to travel agencies that have an established place of business in the state and are required to pay state, county and city occupational license taxes.

Paragraph (c) covers event tickets first issued by a charity exempt under section 501(c)(3) when no more than 3,000 tickets are issued per performance. The charity prints a statement on the ticket: “Pursuant to s. 817.36, Florida Statutes, this ticket may not be resold for more than $1 over the original admission price.” The paragraph does not apply to tickets issued or sold by a third party contractor on the charity’s behalf unless the statement is printed on the ticket.

When a business relies on the travel agency exception, the contact page shows its Florida address plainly. A charity night listing carries the statement the ticket carries, and a ticket without it goes back to the ticket desk.

Does the charity line reach every nonprofit?

No. It reaches tickets first issued by a section 501(c)(3) charity with 3,000 or fewer tickets per performance. Anything else goes back to the shelf to find its row.

• Show the Florida business address on the contact page if the travel agency exception is relied on.
• Print the charity statement on the listing when the ticket carries it.
• Keep common carrier fares in their own row.
• Ask counsel which paragraph a mixed offer belongs to.

Delivery that never meets at the gate

Subsection (2) of 817.36 says the section does not authorize any individual or entity to sell or purchase tickets at any price on property where an event is held without the prior express written consent of the property owner.

The copy and the logistics follow. Delivery goes by the issuer’s own transfer system or by mail, and the order summary names the method. Phrases that invite a meeting at the entrance have no place in a listing, a confirmation email or a text message.

• State the delivery method in the order summary.
• Leave entrance pickup out of every message and listing.
• Send the buyer the issuer’s transfer steps, with a link.
• Ask counsel before offering any on-property handoff.

Sales tax on the receipt

Subsection (3) says any sales tax due for resales is remitted to the Department of Revenue in accordance with section 212.04. The receipt is where the buyer sees it.

A tax line on the receipt, separate from the ticket price and any fee, makes the page’s math easy to read. Which tax applies and how much is a question for the Florida Department of Revenue or an accountant, and the site’s checkout settings follow their answer.

Where does the tax line go?

On the order summary and again on the confirmation and the receipt, as its own row.

• Show a tax line on every resale receipt.
• Keep the tax setting separate from the ticket price.
• Have an accountant confirm the setting once.
• Send tax questions to the Department of Revenue.

The ticket page review

Seven checks cover a listing from the form that creates it to the receipt a buyer keeps. Someone who did not build the page runs them with the statutes open beside the screen.

Our travel website design page covers the wider site around a ticket shelf, and our booking website design page covers calendars and reservations.

A team that builds a ticket site should hand over these six numbers on one page, so the ticket desk can see them without reading the statutes.

Frequently asked questions